Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last Updated: January 1, 2025
This Privacy Policy explains how Star Hi Herbs Pvt Ltd ("we," "us," or "our") collects, uses, and protects your information when you visit our website or use our services.
Table of Contents
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter or marketing communications
- Register for events or webinars
- Download our product catalogs or technical documents
- Apply for career opportunities
- Communicate with us via email or phone
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device information
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process quote requests and business communications
- To send you marketing materials and product updates (with your consent)
- To improve our website and services
- To analyze website usage and performance
- To comply with legal obligations
- To protect our rights and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and business
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erase your personal data
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the Contact section below.
7. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies before providing any personal information.
Third-party services we may use include:
- Google Analytics for website analytics
- Email marketing platforms
- Social media platforms
- Customer support tools
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:
- The nature of the information collected
- Legal and regulatory requirements
- Business needs and purposes
- Your consent and preferences
9. International Data Transfers
As a global company, we may transfer your personal information to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
11. Policy Changes
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Star Hi Herbs Pvt Ltd
Address: Hassan SEZ, Karnataka, India
Email: privacy@starhiherbs.com
Phone: +91 98864 22452
Website: www.starhiherbs.com
Questions About Our Privacy Policy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
Contact Us