Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 1, 2025

This Privacy Policy explains how Star Hi Herbs Pvt Ltd ("we," "us," or "our") collects, uses, and protects your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or marketing communications
  • Register for events or webinars
  • Download our product catalogs or technical documents
  • Apply for career opportunities
  • Communicate with us via email or phone

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process quote requests and business communications
  • To send you marketing materials and product updates (with your consent)
  • To improve our website and services
  • To analyze website usage and performance
  • To comply with legal obligations
  • To protect our rights and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and business
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Marketing Cookies: To deliver relevant advertisements
  • Preference Cookies: To remember your settings and preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erase your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We recommend reviewing their privacy policies before providing any personal information.

Third-party services we may use include:

  • Google Analytics for website analytics
  • Email marketing platforms
  • Social media platforms
  • Customer support tools

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

  • The nature of the information collected
  • Legal and regulatory requirements
  • Business needs and purposes
  • Your consent and preferences

9. International Data Transfers

As a global company, we may transfer your personal information to countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Star Hi Herbs Pvt Ltd

Address: Hassan SEZ, Karnataka, India

Email: privacy@starhiherbs.com

Phone: +91 98864 22452

Website: www.starhiherbs.com

Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.

Contact Us